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JP Horizons Blog

People Solutions Articles

Positive Persuasion

on 8/28/20 10:10 AM By | Jim Paluch, President, JP Horizons, Inc. | 0 Comments | Leadership Communication
Mental Martial Arts The great martial artist masters never go looking for a fight. Their greatness allows them to know how to end a fight before it begins. They are able to control their emotions, actions, and physical talent to avoid being drawn into a situation where no real winner would emerge. As leaders, we have the opportunity to put on our black belt and show our own martial arts skills . . . MENTAL MARTIAL ARTS. It begins when we show an almost "Zen-like" nature when faced with a conflict. What is the response to an irate employee, customer, or even a spouse? Do you heighten their irritation and respond in a negative manner? Or do you rise above it, and allow your calmness to defuse their anger? The leader able to do the latter has mastered the true art of leadership by mastering themselves. You gain the respect of those around you when you are not drawn into conflict.
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Communicating Consistently

We have been talking to people about how they can create the culture they need in their organizations, and our People Solutions Analysis is helping them to see how the five People Solutions categories can help them to do this. Today I'd like to talk to you about another one of those categories, Communicating Consistently.
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